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Find an answer below, or write to us. The developer reads every message and usually replies within one business day.
support@mozkan.com
Common questions
Which AI providers are supported?
OpenAI and Google Gemini with your own API key, or local models through LM Studio, Ollama or any OpenAI-compatible endpoint.
Are my strings sent to you?
Never. Strings go directly from your Mac to the AI provider you choose, or stay on your machine if you use a local model.
Is the editor free?
Yes. Opening and editing localization files is free. AI localization and App Store Connect publishing require Pro.
How do I restore my purchase?
Open the app’s upgrade screen and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to buy. Purchases are verified directly by Apple on your device.
How do I cancel a subscription?
Subscriptions are managed by Apple. On iPhone or iPad go to Settings → [your name] → Subscriptions; on Mac open the App Store, click your name, then Account Settings → Subscriptions. You can also use this link.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in, and choose the purchase.
Reporting a problem?
Include your device model, OS version and app version (shown in the app’s Settings). A screenshot or screen recording helps a lot.